We purchased and implemented the Create on Transition add-on to create automatically sub-task using a transition.
I configured it in one of the transitions we have (when moving from 'open' to 'in integration' transition).
In addition, I added few conditions to the creation of the sub-task, such as:
* The issue should only be created if there is not identical issue for the same parent issue for that version.
* The issue should only be created if 'BundleUse' field = 'Pulling additional algorithmic trees into an existing Bundle' AND 'VersionType' field = SOP.
The problem is that one time the sub-task is created and another time it's not.
For example: I performed the specific transition for one issue in a specific project and the sub-task was created successfully, few seconds later- I performed the same transition for another issue in the same specific project but the sub-task was not created.
For both cases, all conditions were fully met.
I'm not sure what is the reason for that problem.
In the transition I configured the following configuration:
Summary: Project branch request
Issue type: Project Branch Request (11000)
Priority: Parent's priority
Reporter: Current user
Assignee: Current user
Affected versions: None
Fixed versions: Parent issue's fixed versions
JQL query: (parent = %parent_key%) and (fixVersion = %parent_fixed_versions%) and (summary ~ "Project branch request")
Do you have any idea what is the problem?
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