We use EazyBI and are experiencing some issues all of a sudden?

Issue #1. We have a report that displays all our teams and their Sprints. In the columns we have amongst other "Sprint Closed?" (Yes or No), Hours Spent and Story Points Closed. For some reason this has stopped working and despite several Sprints being Closed (as reported by Jira) the report indicates No. Also the Story Points Closed is inconsistent, some Sprints have values and others have not. No-one has made any changes to this report.eazybi1.png

Issue #2: The EazyBI Report is no longer displaying Sprints. We used to have each team's Sprints displayed as per above report but now this even stopped and it now looks like this.

3 answers

1 accepted

This widget could not be displayed.

Your colleague contacted our support via support@eazybi.com and we identified that the problem has occurred due to the upgrade to the latest JIRA Agile version 6.7.7 which is not supported by the older eazyBI version 2.3.4 that you have. I suggested upgrading to the latest eazyBI version 3.2.2 which includes the fix to support the latest JIRA Agile versions.

This widget could not be displayed.

Thank you Raimonds, my colleague will manage the update.

This widget could not be displayed.

The upgrade has resolved these issues.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

491 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you