Watchers field doesn't appear on the create screen

[Daniel Petzen]

Hello

I've configured the Watchers field to appear on the create screen. The permissions and schemes are all configured to show the field, but it's still not appearing (I've doubled checked Add watchers in the Issue creation screen for instance).

Is there anything in addition to the standard configuration steps that I need to take for the Watchers field?

Does the create screen require me to do anything specific for that screen?

Is this a know problem?

I'm using JIRA 6.4.1 and version 2.6.0 of JIRA Watcher Field.

Any help would be much appreciated.

Thanks and regards,

  Dan

[Mohamad Khalife]

You should re-index your instance

[Daniel Petzen]

Yes, I just spotted that. I'm going to test it now.

[Michael Partyka]

https://confluence.atlassian.com/jirakb/add-watchers-in-the-issue-creation-screen-315327528.html

[Daniel Petzen]

D'oh!

I just spotted step 5 in the link you (and I myself!) linked.

OK, let me test this on their test environment.

[Daniel Petzen]

I've re-indexed and got my hopes up, but still no Watchers field.

The good news is that I managed to find the "Where is my field?". I forgot that it was hidden under the Configure Fields at the top right corner. Sorry, my bad.

The problem is that "Where is my field?" agrees with me - I've done everything I need to do and the Watchers field should be on the create screen.

The problem is that it's not.

I made a nice snapshot, but I get the very elaborate "HTTP Error" when trying to attach it (who writes these error messages?).

Any more ideas?

[Michael Partyka]

If you are an admin you have an option "where is my field". Type the name of desired field and you will see what is wrong.

[Daniel Petzen]

Hi Michal

I couldn't find that the "Where is my field" on the Create Issue screen. I can find it on the view screen, edit screen etc.

The customer explicitly wants it on the create screen, though. It works fine on the other screens.

Cheers,
  Dan

[Michael Partyka]

Maybe this free plugin will help you?

https://marketplace.atlassian.com/plugins/com.burningcode.jira.issue.customfields.impl.jira-watcher-field/server/versionhistory