Watchers field doesn't appear on the create screen

Hello

I've configured the Watchers field to appear on the create screen. The permissions and schemes are all configured to show the field, but it's still not appearing (I've doubled checked Add watchers in the Issue creation screen for instance).

Is there anything in addition to the standard configuration steps that I need to take for the Watchers field?

Does the create screen require me to do anything specific for that screen?

Is this a know problem?

I'm using JIRA 6.4.1 and version 2.6.0 of JIRA Watcher Field.

Any help would be much appreciated.

Thanks and regards,

  Dan

3 answers

You should re-index your instance

Yes, I just spotted that. I'm going to test it now.

If you are an admin you have an option "where is my field". Type the name of desired field and you will see what is wrong.

Hi Michal

I couldn't find that the "Where is my field" on the Create Issue screen. I can find it on the view screen, edit screen etc.

The customer explicitly wants it on the create screen, though. It works fine on the other screens.

Cheers,
  Dan

D'oh!

I just spotted step 5 in the link you (and I myself!) linked.

OK, let me test this on their test environment.

I've re-indexed and got my hopes up, but still no Watchers field.

The good news is that I managed to find the "Where is my field?". I forgot that it was hidden under the Configure Fields at the top right corner. Sorry, my bad.

The problem is that "Where is my field?" agrees with me - I've done everything I need to do and the Watchers field should be on the create screen.

The problem is that it's not.

I made a nice snapshot, but I get the very elaborate "HTTP Error" when trying to attach it (who writes these error messages?).

Any more ideas?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

77 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you