I have forms which are emailing our ticketing system. If the email itself has CCed users in it, the ticket will pull out those users and add them to the ticket. I am currently just giving the user a choice to also email the other users, but they are not techinically CCed. Our Help desk has to still manually add the CCs to the ticket.
Thanks in advance!
-Curtis
ConfiForms "Send email" action does not support CC or BCC recipients at this point.
We have this as a feature request, but I cannot give you any ETA when it will be implemented
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