I am using the user rename feature to move users imported from one AD directory to another AD directory. The issue is our company has been purchased and we have to migrate all systems and authenitcation to their network. The user names don't match so I tested initially with my user, but now that a full reindex and a few reboots have gone by the plugin no longer can find the old users. I've verified they still exist by running a script to search the cwd_user table.
Moving users between directories was never supported, simply renaming them was, or merging. If you have to move a load of users wholesale, I'd advise you to wait until jira 6 is released (probably 4-6 weeks) away, as renaming users will be available out of the box.
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs