User Timesheet Gadget shows "internal server error when requesting ressource" for some users

Hi,

 

since upgrade to TEMPO 7.11 the user timesheet gadget shows no results for some users. They can access their timesheet, book time without problems. Error message on screen ist "Internal server error when requesting ressource". Same error occures when Project managers and administrators try to access this gadget  for the specific users.

All other tempo gadgets are working without any problems.

There is no difference in project rights for users where it works and users where no result is shown. They belong to the same groups.

In the error log a REST error is shown. It says there is a null pointer exeption.

 

If you need further information to understand the error please ask for it.

1 answer

1 accepted

Hi Jens,

This has been fixed and is awaiting deployment. Hopefully we can release a version containing this bug fix within a few days. 

In the meantime, the workaround is to either not plan on Activities (version, component, project – issue plans should be fine) also ensure that you have at least one worklog on the period in question.

We apologize for the inconvenience!

Regards,

Susanne

Hi Susanne, thank you for the quick answer. I'll be waiting for the deployment and will use the workaround in the meantime. Regards Jens

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Tuesday in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

110 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you