Urgent request regarding license

We urgently need a license for Gantt-Chart plugin for our production environment, the license we got can not be applied as it complains that it does not match the server id is B2YW-1D56-Z959-5TM2 jira version 5.2 build 812. PLease contanct me as soon as possible


2 answers

Hi Pedro, according to your text above, it looks like you were trying to use/migrate the Gantt-Chart license to a different JIRA server having another id not matching your original license. Did you buy that licence on the Atlassian Marketplace? Regards, Frank

Hi Pedro,

watching your screenshot, I must tell you: that is not my Gantt-Chart addon for JIRA, therefore I cannot help you concerning your license problem. Please look into your installed plugins in order to find out, to what plugin that screenshots belongs and contact the correct vendor.


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