Urgent request regarding license

We urgently need a license for Gantt-Chart plugin for our production environment, the license we got can not be applied as it complains that it does not match the server id is B2YW-1D56-Z959-5TM2 jira version 5.2 build 812. PLease contanct me as soon as possible


2 answers

Hi Pedro, according to your text above, it looks like you were trying to use/migrate the Gantt-Chart license to a different JIRA server having another id not matching your original license. Did you buy that licence on the Atlassian Marketplace? Regards, Frank

Hi Pedro,

watching your screenshot, I must tell you: that is not my Gantt-Chart addon for JIRA, therefore I cannot help you concerning your license problem. Please look into your installed plugins in order to find out, to what plugin that screenshots belongs and contact the correct vendor.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 07, 2019 in Marketplace Apps

A Timeless Love Story

It started as any story starts, on a normal, rainy day.   Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...

460 views 8 27
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you