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Urgent: Cannot enable the plugin

Zhenning Bao
Zhenning Bao July 8, 2013

Hi, I don't know why I cannot enable the plugin. Please kindly help! Thanks!

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Yves YANG
Yves YANG
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November 18, 2013

Our plugin supports both the licenses provided by Atlassian and Soyatec. They are independent. The message indicates the license of Atlassian is missing or invalid. If you have a license of Soyatec, you can ignore this message.

The license of Soyatec is managed by the tool accessible via the menu "License Management" under the main menu "Gantt Chart".

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EthanML
EthanML July 8, 2013

To start with I recommend you check your logs under jira_home/log/atlassian-jira.log and look for any errors mentioning this plugin, then report back here.

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