When I upgrade from Jira 7.3.3 to Jira 7.6.2 Database Custom Field Add-On is no longer supported so we bought and installed Power Custom Fields PRO.
Did not see a way to update the existing Database Custom Field. Do I have to create a new custom field? If so how do I get the data for existing issues with the value from the old Database Custom field?
Please check that you have installed the correct app.
Database Custom Field (old name) became Power Database Fields PRO but you also mention Power Custom Fields PRO which is a different app we offer. If you have any further questions, please create a support ticket, and our dev team will help you out.
After the upgrade all database custom fields should function as before regardless of whether you have installed the paid version (Power Database Fields PRO) or have one of the previous, non-licensed versions (Power Database Fields). You don't need to copy anything.
You can browse the app versions and install the one that's compatible with your Jira. If for some reason any field doesn't function as expected, please let our support know.
Thank you for the reply. I used the two different plugin names intentionally. I accidentally purchased the Power Custom Fields PRO, and then realized that there were 2 different plugins. thus my question of how to copy data from the old Database Custom Field to a new Power Custom Fields PRO. In the meantime I am also trying to contact Customer support to see if we can pay the difference between Power Custom fields PRO and Power Database Fields PRO to switch products.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Atlas Camp is our developer event which will take place in Barcelona, Spain from the 6th -7th of September . This is a great opportunity to meet other developers and get n...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs