Anyone else having this issue or know how to fix it?
We upgraded to Zephyr 184.108.40.20601747 and are on JIRA version 6.3.9
I go to Tests > Plan Test Cycle and expand a Test Cycle that already existed before the upgrade. I click on the "E" to open up an execution and get a blank page. If instead of clicking on the "E" I click on the name of the test cycle to get the list of test cases in that cycle and then from there click on the "E" the test execution opens fine. This does not happen for every test cycle that already existed. And it does not happen for every test execution in every test cycle. To make it even more frustrating, sometime an execution will display and sometimes it won't.
After the upgrade I would click on an execution and get an error page so we did a re-index Zephyr for JIRA and this is the current issue.
Mostly this issue is identified when there are more executions for a particular cycle and after sorting by execution status or executedBy or executedOn fields. Sometimes this works fine if you re-login your instance.
Our latest version of Zephyr for JIRA is out which has a fix for this issue. So, we suggest you to plan for an upgrade to latest versions.
Kindly see the link below in order to refer the related announcement regarding the same
Swapna Kumar Vemula
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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