Updating Zen Intranet version didn't work

[Darryl Duke]

I have Zen Intranet installed and want to update to the latest version. When I installed it, the "Configure" button didn't work, and the Zen Lightning plugin was in a weird state in the plugin manager.

Error log shows:

Caused by: java.sql.SQLException: Lock wait timeout exceeded; try restarting transaction

[Darryl Duke · Accepted solution]

During reinstall, the update of the Zen Lightning add-on (which is included in the Zen Intranet package) can timeout during reinstall. To resolve the problem:

1. Reload the Manage Add-ons page (plugin manager) and verify that the Zen Lightning add-on is no longer installed (uninstall it if it is present)
2. Disable the Zen Intranet add-on
3. Enable the Zen Intranet add-on (this will reinstall Zen Lightning)
4. Click "Configure" in the Zen Intranet add-on and proceed normally

[Darryl Duke]

We just updated Zen Intranet to version 1.0.4, which will install fine with (and, in fact, requires) Zen Foundation 5.2.10. Apologies for the inconvenience!