Update/install Greenhopper license

Have been using the 30 day evaluation versions of JIRA, Greenhopper. Subsequently installed a 100 user JIRA license and what we thought was a 100 user Greenhopper license. Today, the eval license has expired but can see that the JIRA commercial license has taken but not the Greenhopper license.

Cannot find a place now to enter the Greenhopper license key as the users installed plugin management screen for Greenhopper has the "Update" button (under the eval license key, inactive/greyed out.

Can anyone advise how to install/update our Grennhopper license?

Thanks in advance...

2 answers

Hi Ian,

I'm sure you've had this sorted out by now with support. For those who fall into the same circumstances try this:

  1. Log in as a JIRA Administrator
  2. Select Administration in the top right of the page
  3. Click Plugins
  4. Find GreenHopper under Manage My Plugins
  5. Click into the License Key box
  6. Copy and paste in the license key from your My Atlassian account
  7. Click Update

Thanks,
Nicholas Muldoon
@GreenHopperTeam

That sounds good. But in my installation the licence key fild is missing.

Do sombody know the reason.

Tanks.

Ralf Boettcher

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,151 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you