I setup the configuration, make the project active, do not use teams or price lists. Added work logs to projects (ON.timesheet produces a report), specify a valid reporting period with all components, versions and activity types (whiche are defined and assigned to all projects), but no report data is fetched from the database.
Am I missing someting. Runing the latest version of Jira and installed the current version for ictime.
There has been a bug in ictime version 2.3.2+ that caused reports and timesheets not delivering results when using Oracle, PostgreSQL or MS SQL databases for your JIRA installation. This should be fixed in ictime release 2.3.5 from yesterday late afternoon for Oracle and PostgreSQL, for MS SQL we need some more tests to be sure that the fix also solves the problem for MS SQL, but probably it already does. Are you using ictime 2.3.5, and if yes, which database are you using? If you are not using ictime 2.3.5 already, please update.
The report query still seems to have problems with the oracle database. We are aware of it and are currently working on a permanent fix. This is one example of a report query(the "w.*" usually comes in first place, but w.id is enough for testing):
SELECT DISTINCT -- w.* w.id , p.id as projectId ,t.rounding_rule_id , t.start_time , t.end_time , t.billed , t.chargeable , t.calc_time , t.worklog_id , t.project_id as timeEntryProjectId , t.price_list_id , at.name , at.id as activityTypeId , ex.excluded , cu.value from project p INNER JOIN jiraissue i on (p.id = i.project) left outer join AO_9B23C2_PROJECT_STATUS s on ( p.id = s.project_id) inner join worklog w on ( w.issueid = i.id ) left outer join AO_9B23C2_TIME_ENTRY t on ( t.worklog_id = w.id ) left outer join AO_9B23C2_ACTIVITY_TYPE at on ( at.id = t.activity_type_id ) left outer join AO_9B23C2_EXCLUDE_WORKLOG ex on ( ex.worklog_id = w.id ) left outer join AO_9B23C2_CURRENCY cu on ( cu.project_id = p.id ) where t.billed = 0 and ( s.value is null or s.value = 0 or s.value = 1 )
Maybe you could try to run this query directly in your database and tell me if there are any errors. That would help us a lot for finding a quick solution.
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG