Oh, hang on, let me guess. You're using Atlassian OnDemand?
Where you can NOT install plugins unless they are supported by OnDemand (SynapseRT is not on the list they support yet, so you can't have it unless you move to Downloaded Jira and host it yourself. Or move to a provider who will let you have plugins)
Ok, the only test tool that has a full 2-way integration with Jira OnDemand is Zephyr, with a connector you can install. Other tools can do basic integrations over the REST interface, so I'd concentrate on those (most test tools work best with a full integration, but that means installing plugins in Jira, which can't be done in OnDemand)
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