Unable to get template to default into custom text field

According to the doc for this add on, to prepopulate JEditor field:

1. Create template in JEditor (which I did)

2. Copy the HTML code from the Source option (did that too)

3. Go to the Custom Field. Configure and add the HTML code as the Default Value of the field.

After doing all this, I went to create an issue and my create issue screen only gave me options for the project and issue type. Upon selecting the criteria, the template correcvtly defaulted but the screen was extended do to the (for reasons unbeknownst to me) now larger size of the text section. Not sure why it did this.

Also, since that first time, I can't get the template to default in.

Any help here would be greatly appreciated.

Thanks.

1 answer

1 accepted

Hi Chuck,

Thank you for your interest in JEditor.

JEditor 1.5.44+ has more advanced prepopulation mechanism.

To prepopulate a field with a template please do the following:

1. Update your JEditor to 1.5.44 or higher.

2. Go to JEditor Configuration > Prepopulation

3. Select a project, issue type, field name and template name

4. Save the prepopulation scheme

Now your field should be properly prepopulated.

If you have any questions please feel free to contact us.

Thanks,

Alex

That worked! Thanks alot!

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