Unable to enable plugin com.greffon.folio

I've installed plugin com.greffon.folio and generated evaluation license

License status:Valid
I try to enable and get errorsThis plugin failed to enable. Your license may be invalid. Please refer to the logs for more information.orThe call to the JIRA server did not complete within the timeout period. We are unsure of the result of this operation.
in logs:/rest/plugins/1.0/com.greffon.folio-key [atlassian.plugin.manager.PluginEnabler] Unable to start the following plugins due to timeout while waiting for plugin to enable: com.greffon.folio

2 answers

1 accepted

Hi Alex,

Also make sure that the bundled plugin "JIRA Importers Plugin (JIM)" version is 5.0.2 or greater.

In your Administration >> Plugins >> System Plugins

Cheers,

Hi Alex,

Are you still having the issue with FOLIO 3.6?
If so please do not hesitate to enter a ticket in our JIRA Issue tracker

Cheers,

JC

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