Unable to enable plugin com.greffon.folio

I've installed plugin com.greffon.folio and generated evaluation license

License status:Valid
I try to enable and get errorsThis plugin failed to enable. Your license may be invalid. Please refer to the logs for more information.orThe call to the JIRA server did not complete within the timeout period. We are unsure of the result of this operation.
in logs:/rest/plugins/1.0/com.greffon.folio-key [atlassian.plugin.manager.PluginEnabler] Unable to start the following plugins due to timeout while waiting for plugin to enable: com.greffon.folio

2 answers

1 accepted

0 votes
Accepted answer

Hi Alex,

Also make sure that the bundled plugin "JIRA Importers Plugin (JIM)" version is 5.0.2 or greater.

In your Administration >> Plugins >> System Plugins

Cheers,

Hi Alex,

Are you still having the issue with FOLIO 3.6?
If so please do not hesitate to enter a ticket in our JIRA Issue tracker

Cheers,

JC

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,360 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you