Unable to create scrum or kanban boards on greenhopper ( mysql error )

[david parker]

The Error happens when using scrum or Kanban and now i am unable to create any boards, making this section now unusable.

Would appreciate any advise you could give me.

thanks

There was a SQL exception thrown by the Active Objects library: Database: - name:MySQL - version:5.6.10 - minor version:6 - major version:5 Driver: - name:MySQL-AB JDBC Driver - version:mysql-connector-java-5.1.23 ( Revision: ${bzr.revision-id} ) com.mysql.jdbc.exceptions.jdbc4.MySQLIntegrityConstraintViolationException: Cannot add or update a child row: a foreign key constraint fails (`jira`.`ao_60db71_swimlane`, CONSTRAINT `fk_ao_60db71_swimlane_rapid_view_id` FOREIGN KEY (`RAPID_VIEW_ID`) REFERENCES `AO_60DB71_RAPIDVIEW` (`ID`))

[Theinvisibleman · Accepted solution]

Hi David,

I think you might want to create a support ticket for this at our support site. Please also include your latest Support ZIP so that the engineer would have an easier time analyzing the issue.

Cheers,

Joe

[david parker]

okay thanks, will do