Unable to create scrum or kanban boards on greenhopper ( mysql error )

The Error happens when using scrum or Kanban and now i am unable to create any boards, making this section now unusable.

Would appreciate any advise you could give me.

thanks

There was a SQL exception thrown by the Active Objects library: Database: - name:MySQL - version:5.6.10 - minor version:6 - major version:5 Driver: - name:MySQL-AB JDBC Driver - version:mysql-connector-java-5.1.23 ( Revision: ${bzr.revision-id} ) com.mysql.jdbc.exceptions.jdbc4.MySQLIntegrityConstraintViolationException: Cannot add or update a child row: a foreign key constraint fails (`jira`.`ao_60db71_swimlane`, CONSTRAINT `fk_ao_60db71_swimlane_rapid_view_id` FOREIGN KEY (`RAPID_VIEW_ID`) REFERENCES `AO_60DB71_RAPIDVIEW` (`ID`))

1 answer

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Joe Wai Tye Atlassian Team Apr 08, 2013

Hi David,

I think you might want to create a support ticket for this at our support site. Please also include your latest Support ZIP so that the engineer would have an easier time analyzing the issue.

Cheers,

Joe

okay thanks, will do

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