Unable to create issue / Email Helpdesk config

Reinhard Mayr March 29, 2015

Upon incoming email, the log of the email helpdesk tells me

Unable to create issue: com.atlassian.jira.workflow.WorkflowException: An unknown exception occured executing Validator com.atlassian.jira.workflow.SkippableValidator@354df41d: root cause: java.lang.NullPointerException

However, I do not see any entries in the JIRA log.

How can I track this problem?

1 answer

0 votes
Dmitry Tsitsilin June 12, 2015

I got the same issue. Reinhard, have you been able to find a fix?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events