Unable to connect to Atlassian Marketplace after upgrade of Atlassian Universal Plugin Manager Plugin

I upgraded through the Add-ons web page by selecting update on Universal Plugin Manager Plugin (UPM) on both JIRA and Confluence. After the upgrade I got this message on both JIRA and Conflunce:

"The Atlassian Marketplace server is not reachable. To avoid problems when loading this page, you can disable the connection to the Marketplace server. Click here for more information..."

I had contact with the Atlassian Marketplace before the upgrade.

I upgrade UPM from version 2.17.13 to version 2.18.4. I am running JIRA (v6.2#6252-sha1:aa34325) and Confluence  5.4.3.

When looking at the plugin I see two process witch are disabled for both UPM:

How do I get contact with the Atlassian Marketplace again?

I have disabled the contact with the market place for now until I get contact again. Everything else works as before.


1 answer

We had the same issue after upgrading Universal Plugin Manager Plugin :"The Atlassian Marketplace server is not reachable. ..."

But we found the solution. We use a proxy and before UPM only needs HTTP proxy configuration (http.proxyHost and http.proxyPort), the newer versions need HTTPS proxy conf (https.proxyHost and https.proxyPort).



This is it, thanks a lot.


hi.. Milan, J - pls let me know where i can find this HTTPS proxy configurations for UPM

Hello there,

I have custom bash script for starting JIRA and I'm exporting JAVA_OPTS with -Dhttps.proxyHost= your address , -Dhttps.nonProxyHosts= your address  , -Dhttps.proxyPort= your port number



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