Unable to View User's Timesheet in Tempo Timesheets

When I am in Tempo Timesheets, click on 'User' and try to find anyone else's timesheet besides myself, I am not able to find anyone. No other names apprear. I am a jira-administrator, so I thought I should have this permission. What permission am I missing to so I can see everyone else's timesheet? I would also like to give this view (permission) to other to look at as well.

Any ideas?

Thanks,
Chris

2 answers

1 accepted

Hi Chris,

You need 2 things:

- Browse Users Global JIRA permission

- To view UserX you need the "Approve Timesheet Permission" for a team which UserX is a member of.

Hope this helps!

Benedikt

Benedikt,

Right on! I did NOT have my global JIRA permission set to browse users. After I set the permission, I was able to view everything perfectly, thanks.

Chris

After some additional testing, I ran into another issue. By adding users to the Browse Users Global JIRA Permission, they now have access to view all project. Previously, I had it setup so users were only able to browse project that they were involved in and NOT all projects.

Is there any way to give users access to this information without giving them access to all projects? Is there a browse users permission at the proejct level?

Thanks,
Chris

Benefikt,

Ahh yes, I beleive it is now working properly for me after this change. Thanks for all your help!

Thanks,

Chris

Until yesterday I used to be able as an Administrator to search for a user or view a users time logs on Tempo timesheet view. My global JIRA permission is set to browse Team and Approve Timesheets. What happened since yesterday? I am unable to select any team member/user.

Thanks

AJ

Like the post above, I just noticed that I no longer can enter time for other users. This is new behavior- I have been able to enter time for other users in the past.

Hi Benedikt,

I am unable to see tempo timesheet for other users ?! Cna you pls suggest where i can see the report of all the employees ?!

Thank you for the answers. We followed the suggestions here, but our power users were still unable to view the timesheets of other users. We eventually discovered the need for a link between teams and projects.

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