We haven't heard about this issue. You should be able to check why you cannot log work for the user by filling in the Worklog validation form in Tempo Administration.
Please enter the date, username of the user you want to log work, and your own username, and finally the issue-key.
Please let us know if this doesn't help you to clear this up.
We're experiencing the same issue. This only started happening after updating to the new version of Tempo today - no permissions have changed. I can also note that through the worklog date validation page, everything is passing fine.
As a developer, I've debugged the following notes:
* when entering time in the worked field, a request is submitted to /rest/tempo-rest/1.0/worklogs/remainingEstimate/calculate/ which is 404'ing, and this causes an alert('error') popup to display
* following is the request and response when clicking the Add button on the Log Work dialog (some detail omitted for security and brevity)
POST /rest/tempo-rest/1.0/worklogs/*snip*-214 HTTP/1.1 Host: jira.*snip* Referer: http://jira.*snip*/secure/TempoUserBoard!timesheet.jspa Content-Length: 175 billedTime=1&comment=test&date=31/Oct/12&enddate=31/Oct/12&id=&issue=*snip*-214&planning=false&remainingEstimate=&startTimeEnabled=false&time=1&tracker=false&type=&user= HTTP/1.1 200 OK *snip* X-AUSERNAME: nick.silvestro Content-Length: 233 <?xml version="1.0" encoding="UTF-8" standalone="yes"?><submit-result valid="false"><errors><formFieldId>issue</formFieldId><errorMessage>You do not have permission to add worklog on this issue</errorMessage></errors></submit-result>
Let me know if you need any other detail, or if there's a better place to send this info to.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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