URGENT Require License for Jira Suite Utilities Plugin

How do i get a licence, our production system is down stating we have no license.

We have not needed one till date.

4 answers

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i think this problem should be ther with following plugin check CustomWare JIRA Utilities

https://marketplace.atlassian.com/plugins/net.customware.jira.utils.customware-jira-utilities

is it correct?

That is correct, but know i need a SEN # do you know what this is?

SEN means Support Entitlement Number (SEN)

check this to know how to get

https://confluence.atlassian.com/pages/viewpage.action?pageId=190481750

Thank you, go it

don't forgot to accept as a answer :)

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I know its free, but after intalling the plugin and using the copy function it says the license is invalid.

Where do I get a lincense. When I click on the license link in the merchant protal what is there does not make sense. I created a text file, changed the values and tried to upload it but it did not work.

To CustomWare JIRA Utilities Plugin License Details page in Jira.

I am stuck, any help will be appreciated.

JSU plugin is not supporting by Customware and it is supporting by beecomso check whether you have deployed any customware plugins

You are correct it is the customware utilities plugin, when i try to acquire it asks for SEN # do you know what this is? and where to get it?

Thank you for the assistance

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You can try to uninstall and install the plugin back again.

Try it already and it did not work.

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JSU plugin is a free version,check this

https://marketplace.atlassian.com/plugins/com.googlecode.jira-suite-utilities

the error should be some other plugin, share the error message here

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