Trial version of greenhopper for tablet

Hello. We are using the trial version of GreenHopper to evaluate if this tool is what we need to work with agile projects.
We were trying to use GreenHopper with a tablet but it doesn't work (drag and drop) very well. We were looking for a trial version of GreenHopper for a tablet but we didnt find it. Does it exist? Thank you very much.

1 answer

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Hi Laura,

I'm sorry to say that we don't currently have a version of Greenhopper specifically for tablets, but I believe the success you will have is related to the tablet you are using because some users report success using Greenhopper on tablets whereas others don't.

For example, it seems that the drag & drop function doesn't work too well on Android Tablets, as reported in this bug report: https://jira.atlassian.com/browse/GHS-4108

There is also an open feature request to ask that Greenhopper is made compatible with iPads in a future release, so depending on which tablet you are using I would suggest that you watch/vote/comment on the appropiate ticket to encourage our developers to prioritise their implementation: https://jira.atlassian.com/browse/GHS-2793

All the best,
John

Thank you John!

It doesn't work on Microsoft Surface either. Everything displays *beautifully* in IE11, but the OS intercepts any attempt to drag and drop and interprets it as trying to scroll sideways, which I think is equivalent to clicking the Forward/Back arrows in the desktop version. I don't think Jira Agile is even seeing the interaction at all. It probably needs to detect the client it is running on and load some script to specifically handle touch input.

Note that if you have a touch cover, then the mouse pad can be used to drag and drop with the mouse and that works fine. It is just that Jira Agile is not even seeing the touch gestures, they are getting consumed by the OS before JA ever sees them.

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