After upgrading Jira from V4 to V6 and installing the new Timesheet plugin, all users that have the gadget from Timesheet have this error:
For internal server errors, one may need ro review more logs to pinpoint the issue, but a few things that may be related are:
Ensure any search filters associated with this plugin is in-place (https://answers.atlassian.com/questions/198634/jira-timesheet-gadget-fails-to-load).
If that doesn't resolve the problem, and JIRA is deployed behind some kind of proxy, try bypassing the proxy and accessing JIRA directly perhaps using the serverIP:Port number to see if the problem doesn't occur. If it doesn't perhaps it's network related?
Review other environment related requirements for JIRA 6 (https://confluence.atlassian.com/display/JIRA/Supported+Platforms). Like your JDK type and version.
Also look through your JIRA and Tomcat logs to ensure you're not having any more general errors regarding failure to load system plugins or gadgets on startup generally.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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