We always get a proxy error 502 when we try to confiure the xporter plugin at https://xxx/jira-dev/secure/admin/views/com.xpandit.plugins.jiraxporter.Manage.jspa?tab=managertemplates.
The version of plugin is 2.4.0 and JIRA version is 5.0.6.
We put JIRA behind the gateway, and we found there are following timeout error on gateway server:
[Tue Mar 05 02:01:03 2013] [error] [client 188.8.131.52] (70007)The timeout specified has expired: proxy: error reading status line from remote server ssi-jira-dev.xxx, referer: https://xxx/jira-dev/plugins/servlet/upm
[Tue Mar 05 02:01:03 2013] [error] [client 184.108.40.206] proxy: Error reading from remote server returned by /jira-dev/secure/admin/views/com.xpandit.plugins.jiraxporter.Manage.jspa, referer: https://xxx/jira-dev/plugins/servlet/upm
What we need to set for the issue on gateway?
We may have a problem with loading many users in the administration. We will analyse this and get back to you as soon as possible. I guess that the timeout may be also related with that, right?
How many users do you have in your JIRA server?
Hi Xporter team,
Will the plugin load all users in JIRA to the configuration page? It's so slow to render out the page when we try to access it or save it. It usually takes us minutes to refresh or save a change.
We have loaded a JIRA server with 50k users and the performance problem that you reported happens.
The solution will be to drop permissions based on users, since from version 2.4.0 we support permissions based on groups.
The next version should be released during the next week.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Atlas Camp is our developer event which will take place in Barcelona, Spain from the 6th -7th of September . This is a great opportunity to meet other developers and get n...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs