I have a three-level hierarchy within an Insight Scheme:
Level 1 (e.g. Hardware/Software)
-> Level 2 (e.g Type of Hardware, Desktop PC)
->-> Level 3 (e.g Type of Problem, Hard Drive)
These are linked in the Scheme with outbound references, so L3 has outbound references to it's parent (L2) and grandparent (L1)
This works fine within Insight, but I can't get it to work within a JIRA issue.
So my question (in simple terms!) is how can I make the Level 3 field filter on both the Level 2 AND Level 1 selections?
According to https://documentation.riada.se/insight/latest/insight-user-s-guide/placeholder this can be used in automation and creation /editing of objects, but not for custom fields. We will add support for this in the future, but it's currently not in our roadmap.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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