The time sheet report is always empty

The issue started to take place after an upgrade to a recent version of Timesheet plugin.

Steps to reproduce:

  • Open timesheet (e.g. clicking the "Details" button on the dashboard gadget
  • Click "Change" in order to open the timesheet configuration
  • Specify the following options
    • Start date: 1/Mar/13
    • End date: 31/Mar/13
    • User: DM
    • Leave Group, Priority, Projetc, Filter, Role empty
    • Keep "SHow weekends" and "Show details" turned on
    • Month view: off
    • Sub sub-tasks: on
    • Rest is empty
  • Click "Next"

Expected result: the timesheet data are shown (as appropriate work logs exist)

Actual resul: The timesheet is empty.

2 answers

1 accepted

Please see issue #347, basically with version 2.3.16 you need to add the following property to your jira/home/jira-config.properties and restart jira:

jira.timesheet.plugin.preserveWorklogAuthorCase=true

It helped. Thank you

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jul 10, 2018 in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

146 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you