The time sheet report is always empty

[Gerard.Bracke]

The issue started to take place after an upgrade to a recent version of Timesheet plugin.

Steps to reproduce:

• Open timesheet (e.g. clicking the "Details" button on the dashboard gadget
• Click "Change" in order to open the timesheet configuration
• Specify the following options
  • Start date: 1/Mar/13
  • End date: 31/Mar/13
  • User: DM
  • Leave Group, Priority, Projetc, Filter, Role empty
  • Keep "SHow weekends" and "Show details" turned on
  • Month view: off
  • Sub sub-tasks: on
  • Rest is empty
• Click "Next"

Expected result: the timesheet data are shown (as appropriate work logs exist)

Actual resul: The timesheet is empty.

[Andriy Zhdanov · Accepted solution]

Please see issue #347, basically with version 2.3.16 you need to add the following property to your jira/home/jira-config.properties and restart jira:

jira.timesheet.plugin.preserveWorklogAuthorCase=true

[Gerard.Bracke]

It helped. Thank you