The installation issue

Hi,
We've tried installing the plugin according to the installation guide, but no Timetracker - Time Tracking & Reporting add-on can be found while saearching.

Is this a common situation for the new version and do we need to find a different way to install it?

Thank you.

3 answers

Hello Andrew,

On what JIRA version did you try to install it? The easiest way to install Timetracker is if your administrator searches for it on the Administration - Add-ons -  Find new add-ons page.

Maybe the problem was the compatibility. I updated it, so now you can find our add-on for the latest JIRA 7.2.0 version too.

Hi, Attila,

Thank you for your reply, we have JIRA v1000.285.1 installed, we are searching the way you mention but the add-on is not found.

Hello Andrew,

Based on the JIRA version number, that is a JIRA Cloud instance. Unfortunately, the Timetracker add-on is currently available only for JIRA Server instances.

In the future, we plan to make a cloud version too, but that is not in the scope of this year.

Hi, Attila,
Yes, we thought this was the issue and you confirmed this. Thank you for your assistance.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

77 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you