The installation issue

[Deleted user]

Hi,
We've tried installing the plugin according to the installation guide, but no Timetracker - Time Tracking & Reporting add-on can be found while saearching.

Is this a common situation for the new version and do we need to find a different way to install it?

Thank you.

[Attila Bordás _Everit_]

Hello Andrew,

Based on the JIRA version number, that is a JIRA Cloud instance. Unfortunately, the Timetracker add-on is currently available only for JIRA Server instances.

In the future, we plan to make a cloud version too, but that is not in the scope of this year.

[Deleted user]

Hi, Attila,
Yes, we thought this was the issue and you confirmed this. Thank you for your assistance.

[Deleted user]

Hi, Attila,

Thank you for your reply, we have JIRA v1000.285.1 installed, we are searching the way you mention but the add-on is not found.

[Attila Bordás _Everit_]

Hello Andrew,

On what JIRA version did you try to install it? The easiest way to install Timetracker is if your administrator searches for it on the Administration - Add-ons -  Find new add-ons page.

Maybe the problem was the compatibility. I updated it, so now you can find our add-on for the latest JIRA 7.2.0 version too.