Tempo project manager can not access temp


I have followed the docs and our managers to JIRA by following https://tempoplugin.jira.com/wiki/display/TEMPO/Permissions+to+view+worklogs.

However, there are not able to see tempo. Is there a way to debug this?

1 answer

1 accepted

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Hi Glannis,

Can you please confirm that they have the Tempo Time Tracking permission? https://tempoplugin.jira.com/wiki/display/TEMPO080/Tempo+time-tracking+permission

If they do have the Tempo Time Tracking permission, can you please inform us better on what they are not able to view? You can also submit a support request through our support channel so we may assist you better: https://support.tempo.io/hc/en-us/requests/new


Best regards,

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