Tempo partially posting time to database?

First - Does anyone pull Tempo data via the database?

If so, have you ever ran across a scenario where the time is recorded in Tempo but the time is not recorded in the database?  It is as if the database transaction did not complete?

Unfortunately, I can't pull logs as the date this happened is beyond the log files.

1 answer

Hi Mark,

we have never encountered this problem and it might be easier to follow up on this problem in Tempo support (https://tempoplugin.jira.com/wiki/display/JTS/Getting+Help+and+Support ).

Can you confirm that the worklog shows in the Timesheet but is not included when you are using the Tempo servlet (https://tempoplugin.jira.com/wiki/display/JTS/Getting+Help+and+Support ) to get worklog data from the database. 

Tempo uses the JIRA worklog tables, so all worklogs entered should display in the Timesheets (independent of being logged via the JIRA Log work dialog or the Tempo Log work dialog).

Regards,

Susanne

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

361 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you