Tempo partially posting time to database?

First - Does anyone pull Tempo data via the database?

If so, have you ever ran across a scenario where the time is recorded in Tempo but the time is not recorded in the database?  It is as if the database transaction did not complete?

Unfortunately, I can't pull logs as the date this happened is beyond the log files.

1 answer

Hi Mark,

we have never encountered this problem and it might be easier to follow up on this problem in Tempo support (https://tempoplugin.jira.com/wiki/display/JTS/Getting+Help+and+Support ).

Can you confirm that the worklog shows in the Timesheet but is not included when you are using the Tempo servlet (https://tempoplugin.jira.com/wiki/display/JTS/Getting+Help+and+Support ) to get worklog data from the database. 

Tempo uses the JIRA worklog tables, so all worklogs entered should display in the Timesheets (independent of being logged via the JIRA Log work dialog or the Tempo Log work dialog).

Regards,

Susanne

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jul 10, 2018 in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

169 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you