Tempo drop downs do not function consistently.

Steps to reproduce:-

1) Select Tempo > Timesheets from the main JIRA menu.

Using the top left hand drop down, you can select from user, project, team, account, advanced or Issue.

2) Select Team

On the right hand side of the screen, make sure you are on the time tracking tab.

Now use the second drop down on the top left and you will see a 1 or 2 teams displayed, and 'find teams' at the top. Find teams doesn't work (unless its one of the 1 or 2 in the list), and there is no way to select another team if its not one of the 1 or 2 displayed.

3) Select the Team tab from the top right hand side of the screen.

4) Click on the Top drop down on the left hand side which is currently showing 'Team', and you will see that the available options are now 'Teams, Accounts, Boards'. (why is this difference from step 1 above)

Keep Teams selected.

5) Select the lower drop down on the left hand side and you will see that there is now a full list of teams available, together with a working search.

The Team drop down issue seems to be related to the fact that the value top left is 'Team' when the team tab (top right) is selected, but its 'Teams' when the tab top right is 'Time Tracking'.







2 answers

Hi Roland,

To be able to view Team Timesheet user must have the Approve Timesheet permission on the team level.

The reason why the drop-down is different in Timesheet and in the Overview page is that these are different view with different features.

And the reason why you're able to select more teams in the drop-down in the Team overview page is probably because you have the Browse Team permission on these teams. https://tempoplugin.jira.com/wiki/display/TEAMS020/Team+Permissions

I hope this helps.


Best regards,

Because the top section of the screen design does not change when selecting either 'Team' or 'Time tracking' on the right hand side, its very confusing when the drop downs then change behaviour.

With regard to being able to see a teams time sheets, I can view them all, but I have to first click team (top right), then use the working team selection drop down on the left, then click back to team on the right.

Switching between pages like this is not ideal.


Hi Roland,

Can you please submit a [support request|https://support.tempo.io/hc/en-us/requests/new] through our support channel where we can assist you further.

Best regards,

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