I have been using Tempo Timesheet for a few months and everythigng was working properly.
Last week, I moved my JIRA instance to a managed JIRA hosting provider. When I am on the issue detail page, there used to be a Time Tracking section in the lower right corner of the screen that had a plus to the rifght that I would use to track my time. The whole time tracking section is now missing onteh detail page for many issues. However, I can still track time by going to the button More->Log Work.
Any ideas how I can get this resolved?
I did post this issue to Tempo's support on Monday but I have not received any type of response from them yet. I hope this is not be a perminant problem with Tempo'ssupport.
However, I do beleve I have found a solution to the problem I was having. The developers working with the issues where the Tempo Component was not show up were NOT part of thr jira-developers group. When I added them to the jira-developers group, everything worked fine. There much be some permission that jira-developers has that Tempo looks at. However, this doesn't explain why it only occationally happened.
Either way, it is working fine for me know. Thanks for your help.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs