Tempo Timesheets - Cannot view other user's timesheet

I can't view other users' work logs in Tempo Timesheet.

I read through all the other posts I could find, but still no luck.

So Far, I have:

  • checked that I am in the administrator role in JIRA (I am)
  • Made myself the the team lead, Project Lead, Administrator, Developer, Tempo Manager, Tempo Project Manager, User for all projects 
  • Made a new team in Tempo and added myself to have permissions to browse team, approve timesheet & plan time in the Tempo Default Team in the Tempo.
  • Put myself into the "View All Worklogs" role in the "Default software scheme" which is applied to my project.

What am I missing?

Please could I have a finite list of the steps needed to view my teams work logs?

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