Intuit is considering the Checklist plugin for our Enterprise JIRA instance. One of the things we look for in plugin evaluation is that the vendor is preferably Atlassian Verified and/or have a responsive support. Is there a way to request support directly (I only see Atlassian answers on the marketplace list). What is the support SLA?
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
April 9, 2015 edited
Hi Sylvia,
I have not applied for the Atlassian Verified program because I could not commit to all of their requirements. As such I do not guaranty any SLA but I try to respond within a day. You can also contact me via the our site contact form.
Regards,
Yves
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![Yves Riel [Okapya]](https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/YR-5.png "Yves Riel [Okapya]"){kind=avatar}
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