Intuit is considering the Checklist plugin for our Enterprise JIRA instance. One of the things we look for in plugin evaluation is that the vendor is preferably Atlassian Verified and/or have a responsive support. Is there a way to request support directly (I only see Atlassian answers on the marketplace list). What is the support SLA?
It started as any story starts, on a normal, rainy day. Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...
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