Support SLA on CheckList Plugin

Intuit is considering the Checklist plugin for our Enterprise JIRA instance.  One of the things we look for in plugin evaluation is that the vendor is preferably Atlassian Verified and/or have a responsive support.   Is there a way to request support directly (I only see Atlassian answers on the marketplace list).  What is the support SLA?

1 answer

Hi Sylvia,

I have not applied for the Atlassian Verified program because I could not commit to all of their requirements. As such I do not  guaranty any SLA but I try to respond within a day. You can also contact me via the our site contact form.

Regards,

 

Yves

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