So just recently this add-on was added to our test env. and when configured (see attachment 1) it just does not calculate values for the selected number field (see attachment 2). Re-indexing did not help.
Attachment2.pngAttachment1.pngWhat's the deal? Have we missed something? This is tested on JIRA 6.4.11.
I just tried to reproduce your problem. I'm able to compute sums of a custom field of type number. It doesn't look like you have a wrong configuration.
Can you tell us which version of sumUp Add-On you are using?
It should be 2.1.2-JIRA-6
Feel free to contact by mail at d.john (at) decadis (dot) de for support. I can also offer a team viewer session if the problem can't be solved.
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