Connected to the database using excel (for reporting). Trying to get all user feedback (ratings and comments to the estimates). Found in what table is stored the rating, but I can't find where are the comments to the reviews from customers. Please help. Which database table stores the comments for evaluations
Hi,
When you say the "comments to the reviews"
One piece of advise is that your add-ons will show which tables they use if you go to System > Advanced > Plugin Data Storage. Here are the tables listed in my instance for Structure:
AO_8BAD1B_VIEW
AO_8BAD1B_FOLDER
AO_8BAD1B_PROPERTY
AO_8BAD1B_STRUCTURE
AO_8BAD1B_HISTORY_PROJECT
AO_8BAD1B_PROCESS_STATE
AO_8BAD1B_HISTORY_CHANGE
AO_8BAD1B_NODE_SIGNS
AO_8BAD1B_STRUCTURE_TO_VIEW
AO_8BAD1B_ROW
AO_8BAD1B_ITEM_EVENTS
AO_8BAD1B_SYNC_EVENT
AO_8BAD1B_VIEW_TO_STRUCTURE
AO_8BAD1B_SYNC_AUDIT_RECORD
AO_8BAD1B_HISTORY_ISSUE
AO_8BAD1B_ORDERING
AO_8BAD1B_BOOTSTRAP
AO_8BAD1B_FAVORITES
AO_8BAD1B_PERSPECTIVE
AO_8BAD1B_SYNC_INSTANCE
AO_8BAD1B_HISTORY_ENTRY
AO_8BAD1B_STRUCTURE_PROPERTY
AO_8BAD1B_STATISTICS
AO_8BAD1B_S_ITEM_PROPERTY
AO_8BAD1B_FOREST_CHANGE
AO_8BAD1B_GENERATOR
AO_8BAD1B_ISSUE_INDEX
AO_8BAD1B_ITEM_TYPE
AO_8BAD1B_FOREST
If you're unable to find the comment you're looking for take a look in the jiraaction table. If you do find the comments there you'll need to join it with the jiraissue table to find the issue it came from. The Database schema document has more information on the layout of the Jira tables.
Cheers,
Branden
unfortunately, jiraaction keeps a history of correspondence problems. A comment to the assessment is stored in a separate field of "Quality customer service" and for some reason the grading scale is stored in the customfieldvalue table, but the comments somewhere.
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