Story Map Plugin Exception: peer not authenticated


We installed the Agile StoryMap Plugin (Evaluation License) Vs. 1.2.1. (Developer:

Bauer Information Technology GmbH)

JIRA has Version 5.1.2.

Wenn I click on the Plugin I get this error:

System Error

A system error has occurred.

Please try submitting this problem via the Support Request Page
Otherwise, please create a support issue on our support system at with the following information:

  1. a description of your problem
  2. cut & paste the error and system information found below
  3. attach the application server log file ( /atlassian/application-data/jira/log/atlassian-jira.log )

Cause: peer not authenticated

Stack Trace: [hide] peer not authenticated
	at Source)
	at org.apache.http.conn.ssl.AbstractVerifier.verify(
	at org.apache.http.conn.ssl.SSLSocketFactory.connectSocket(
	at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(
	at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(
	at org.apache.http.impl.client.DefaultRequestDirector.execute(
	at org.apache.http.impl.client.AbstractHttpClient.execute(
	at org.apache.http.impl.client.AbstractHttpClient.execute(
	at org.apache.http.impl.client.AbstractHttpClient.execute(
	at com.bit.agile.storymap.JIRAHelper.doRoutSOAPQuery(
	at com.bit.agile.storymap.servlet.AgileServlet.doGet(
	at javax.servlet.http.HttpServlet.service(
	at javax.servlet.http.HttpServlet.service(
	at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(
	at javax.servlet.http.HttpServlet.service(
	at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(
	at javax.servlet.http.HttpServlet.service(

Can anyone help? Many thanks!


1 answer

1 accepted

This widget could not be displayed.
this exception means that an ssl certificat is not installed properly. please try to make it available at your server's truststore or use http. cheers, Florian

Hi Florian,

We installed an official SSL Certificate and that solved the problem.

Thank you for your quick answer.


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