Story Map Plugin Exception: peer not authenticated


We installed the Agile StoryMap Plugin (Evaluation License) Vs. 1.2.1. (Developer:

Bauer Information Technology GmbH)

JIRA has Version 5.1.2.

Wenn I click on the Plugin I get this error:

System Error

A system error has occurred.

Please try submitting this problem via the Support Request Page
Otherwise, please create a support issue on our support system at with the following information:

  1. a description of your problem
  2. cut & paste the error and system information found below
  3. attach the application server log file ( /atlassian/application-data/jira/log/atlassian-jira.log )

Cause: peer not authenticated

Stack Trace: [hide] peer not authenticated
	at Source)
	at org.apache.http.conn.ssl.AbstractVerifier.verify(
	at org.apache.http.conn.ssl.SSLSocketFactory.connectSocket(
	at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(
	at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(
	at org.apache.http.impl.client.DefaultRequestDirector.execute(
	at org.apache.http.impl.client.AbstractHttpClient.execute(
	at org.apache.http.impl.client.AbstractHttpClient.execute(
	at org.apache.http.impl.client.AbstractHttpClient.execute(
	at com.bit.agile.storymap.JIRAHelper.doRoutSOAPQuery(
	at com.bit.agile.storymap.servlet.AgileServlet.doGet(
	at javax.servlet.http.HttpServlet.service(
	at javax.servlet.http.HttpServlet.service(
	at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(
	at javax.servlet.http.HttpServlet.service(
	at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(
	at javax.servlet.http.HttpServlet.service(

Can anyone help? Many thanks!


1 answer

1 accepted

Accepted Answer
0 votes
this exception means that an ssl certificat is not installed properly. please try to make it available at your server's truststore or use http. cheers, Florian

Hi Florian,

We installed an official SSL Certificate and that solved the problem.

Thank you for your quick answer.


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 11, 2018 in Marketplace Apps

You + one app + a desert island...

Hi all! My name is Miles and I work on the Marketplace team. We’re looking for better ways to recommend and suggest apps that are truly crowd favorites, so of course we wanted to poll the Community. ...

3,670 views 6 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you