Story Map Blank Page when accessed, I have normal text, no special characters

So in looking at the questions it appears many us have the same issue dispite the browser, what I have not seen is a qualified response with a resolution.

Rating this 1 star and would use a negitive if an option, I certainly hope a qualified response is coming given you want 4k, which is over priced to begin with.

4 answers

This widget could not be displayed.

Hi Dconte,

the last user response to this topic was, that it is working with the latest version! Currently I am not able to reproduce a blank page in our test environment any more.

However, imaginable reasons for this issue could be:

- some particular characters in summary, description field of your issues; versions, components, gh versions, status or title and description of the selected project.
- a very big number of stories and epics in the selected project

how to debug it:

- try another project and check if you run into the same error
- add ?output=xml to the story-maps's url and check if you will obtain a valid xml
- please send me this xml and I can reproduce the issue!

thanks,

Florian

This widget could not be displayed.

thanks

This widget could not be displayed.

Hi Dennis,

today we published version 2.2 which supports JIRA 6 on the one hand and on the other we changed the UI mechanism basically. This means the blank screen bug should be fixed now!

I hope this makes you able to finish reviewing the plug in ;)

Florian

This widget could not be displayed.

Hi Florian,

I have just installed the test version 2.2 on our 5.2.11 environment and I am getting the blank screen issue across all our projects. Do you know if there any conflicts with any other plugins, or with the agile plugin.

thanks

Nick

Hi - I am also having this problem. Just downloaded the trial version, did reindex and just getting a blank page when I select Story map

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

425 views 3 17
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you