Source tab commits suddenly disappeared - Jira Fisheye Plugin

I remember seeing some commits in Source tab and suddenly they are disappering. Where does Jira Fisheye plugin stores the information and how do I force the Jira Fisheye plugin to resync for a Jira Project

4 answers

This widget could not be displayed.

Hi Karanam,

The JIRA FIshEye plugin does not store the information at all - it requests it from FishEye each time an issue is viewed.

Please check

1. The FishEye/Crucible server is running
2. The repository is still configured
3. The application link from JIRA to FishEye is configured and an authentication method is available (Trusted apps with a user that exists on both servers, or OAuth or Basic Auth)
4. If you are running a version of FishEye/Crucible prior to 2.9 or an older JIRA FishEye plugin then you will need to configure entity links. If you are running a version of the JFP from November 2012 or newer and FeCru 2.9.0 or newer then you will not need to configure entity links.

Kind Regards,

Richard Stephens

Hi,

I am still under investigation on this, but so far, I found that if JIRA and FeCru are not on the same server with little bit off synchronization of system clock(time), it does not show anything.

Please, try synchronize system clock with internet on both servers.

For me, even less than 2 seconds diff, JFP doesn't work.

Regards,

CJ Lee

This widget could not be displayed.

Hi,

I am still under investigation on this, but so far, I found that if JIRA and FeCru are not on the same server with little bit off synchronization of system clock(time), it does not show anything.

Please, try synchronize system clock with internet on both servers.

For me, even less than 2 seconds diff, JFP doesn't work.

Regards,

CJ Lee

This widget could not be displayed.

Hi,

I am still under investigation on this, but so far, I found that if JIRA and FeCru are not on the same server with little bit off synchronization of system clock(time), it does not show anything.

Please, try synchronize system clock with internet on both servers.

For me, even less than 2 seconds diff, JFP doesn't work.

Regards,

CJ Lee

This widget could not be displayed.

Does anybody found the root cause and solution for this problem?? We are also facing the same issue.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

463 views 3 17
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you