Some of the billing keys have Status "Project 'null' not found"

Within the 'account manager' tab of tempo configuration, some of the billing keys have Status "Project 'null' not found". This can be temporarily resolved by editing the keys, delete the project from the keys and re-add them.

Then the next time I add a new billing key using the import csv button, some of those keys breaks again and I would need to repeat the temporary workaround by re-adding the project to the keys again, which is very time consuming.

Is this an issue that you're aware of and is there a fix for it?

I'm using JIRA 4.4.3, Tempo version


1 answer

1 accepted

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It looks like you have downloaded the account information and uploaded the csv file again. In your Tempo version 'null' is added to the csv file.

If you are using the download/upload to maintain the account info you have to remove null from the csv file before importing.

This behaviour has been fixed since Tempo 7.0

Sverrir Tynes
Tempo support

This has fixed my problem. Thank you very much.

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