We are trying to create a cascading show and hide on the customer portal forms on JIRA service desk module.
We setup a field with related field entries it works fine on the JIRA application but when we try to run the field on the Customer portal it doesn't perform the show and hide based on selection on other fields
Hi, as reviewed in Atlassian Blogs and answers installed the “Service Pack” for Service Desk plugin from the mentioned URL https://answers.atlassian.com/questions/287594/show-hide-feature-on-customer-portaland then when trying to configure the options for Show/Hide custom fields facing errors as shown below:
Please review and suggest to proceed further.
As mentioned in another blog, even updated the JIRA Version to 6.3.4 and reinstalled the Service Desk and Service Pack also. Even then when tried to configure options for Show/Hide custom fields facing the same issue as shown above.
Request to review and suggest to proceed further.
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