Set up customers to view Tempo Account Monthly chart widget

We provide development services to external customers- each customer has a user login in our Jira. We have set a number of accounts against each customer. To avoid having to report to the customer how many hours have been used in each account monthly - we want the customer to have the view of the Account monthly budget burn up chart - how can we enable this?

3 answers

Hi Andy,
As Susanne is saying we are thinking about how we can
    a) best make these gadgets (and data) available users that need them
    b) while still take care to protect the data.

One idea is to allow users who can view project worklogs (can access worklogs) to create gadgets and define which users and groups to share them with. This is basically what these users can do today by exporting Timesheets reports and emailing them. 

  1. Do you think this solution works for you?
    1. Are we properly addressing 
      1. a) above in this solution 
      2. b) above in this solution
  2. Do you have idea for an alternative solution?
  3. Any suggestions or comments?

All the best

 Björn Brynjar Jónsson

 Tempo Timesheets Product Owner 

Hi Andy,

in the current version of Tempo Timesheets, only users with the "Approve Timesheet" permission can access the Account gadgets. This is most likely more information than you want your customers to have access to as this permission also gives access to the Team timesheet.

We are working on improvements in the Tempo permissions and this is one of the problems we want to address. These improvements are scheduled to be released in Tempo Timesheets 8.0 early next year.

Kind regards,

Susanne

The proposed approach would seem sensible and would work for us. To be honest we have less issue with the security of the data, as we use another plugin Zones – which restrict users to only certain underlying Jira data, which in turn automatically filters Tempo. So for us – its an easier mindset because if the user can see the data then we want them to see the gadgets.

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