Set new summary on create by concuting String and custom field value (also string)

[Katarzyna Kielbasa]

I would like to set a new summary for all issues created from service desk. Now the summary is set automatically from service desk, I've added a script on "create" transition to test:

import com.atlassian.jira.issue.Issue
 
Issue issue = issue;
 
issue.summary = "new user: ";

his work fine.

But I want to concut the text with a value from Custome field (which is mandatory for "Create" transition: that is a validation rule) .This time it won't work.

I've tried on few ways:

import com.atlassian.jira.issue.Issue 
import com.atlassian.jira.issue.CustomFieldManager 
import com.atlassian.jira.issue.fields.CustomField 
import com.atlassian.jira.ComponentManager  
 
Issue issue = issue; 
CustomFieldManager customFieldManager = componentManager.getCustomFieldManager();
CustomField customField = customFieldManager.getCustomFieldObjectByName("Name of the new user");
if(customField.getValue(issue) != null) {issue.summary = "new user: " + customField.getValue(issue);  
}else{
    issue.summary = "new user setup";
}

or with object id:

import com.atlassian.jira.issue.Issue 
import com.atlassian.jira.issue.CustomFieldManager 
import com.atlassian.jira.issue.fields.CustomField 
import com.atlassian.jira.ComponentManager 
Issue issue = issue; 
CustomFieldManager customFieldManager = componentManager.getCustomFieldManager(); 
CustomField customField = customFieldManager.getCustomFieldObject("customfield_10440");  
issue.summary = "new user: " + issue.getCustomFieldValue(customField);

Also I've tried with:

import com.atlassian.jira.issue.Issue

import com.atlassian.jira.issue.CustomFieldManager

import com.atlassian.jira.issue.fields.CustomField

import com.atlassian.jira.ComponentManager

Issue issue = issue;

CustomFieldManager customFieldManager = componentManager.getCustomFieldManager();

CustomField customField = customFieldManager.getCustomFieldObject(issue, "customfield_10440");

Object user = customField.getValueFromIssue(issue);

issue.summary = "New user: " + user ;

But nothing works fine.

Can you help me with that?

Thanks,

Kasia

[Thanos Batagiannis _Adaptavist_]

Hi Katarzyna,

Do you use JIRA 7 ? If yes then the componentManager is deprecated you should use ComponentAccessor instead

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue

MutableIssue issue = issue
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def cf = customFieldManager.getCustomFieldObjects(issue).find {it.name == 'Name of the new user'}

issue.summary = "new user " + issue.getCustomFieldValue(cf)

But I think in your case a behaviour would be better. Actually I updated the code above (just add the custom script post function as the first post function during the create transition)

[Katarzyna Kielbasa]

Hi Thanos,

Thansk for reply,

We are using JIRA 6.3.1 and Script Runner: 3.0.10. Is this script ok, for this version?

Regards,

Kasia