Set custom field in post-function, depending on user group membership

Hi,


We're using Jira service desk for multiple clients (in one project) and have a custom field called "Client". I would like to set this field automatically in a post-function depending on which user group the user is a member of, e.g.

if (user.inGroup("Client A")) { 

	Client = "Client A" }

elseif if (user.inGroup("Client B")) { 

	Client = "Client B" }

...

I've tried using user properties on the user and copying them over as a post-function, but this is going to be tedious and error prone to maintain. I've tried a conditional script runner ("Set Field Value to constant or Groovy expression) but I would need to write one per client, and besides, I can't get the conditional logic for group membership to work.

Other than writing a bespoke groovy script (which is beyond my skills at the moment, and would also cause a maintenance problem) can anyone think of a good way to do this?

thanks,
Mark.

3 answers

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I still think the easiest way is using groovy :). If you have a common naming patter for the clinet user groups then it will be possible to make this work and not to require maintanance. You'll get help with the script - I'm sure a couple of people will be able to provide you with samples.

So is there a common naming pattern for the groups ?

yeah, good point. It could be more or less maintenance free, if you just set the group according to whatever group the user is in, excluding jira-users. Or make all your client groups begin with Client...

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I think a custom post function should do the work for you

Try the following, with the appropriate changes for your case. I have not tested so possibly there bugs in it.

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.CustomFieldManager;
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.issue.IssueManager;
import com.atlassian.jira.issue.Issue;
import com.atlassian.jira.issue.MutableIssue; 


GroupManager groupManager = ComponentAccessor.getGroupManager();
CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager();

//custom field client id = xxxxx

CustomField customField_client = customFieldManager.getCustomFieldObject( xxxxx );


if (groupManager.isUserInGroup(issue.getCustomFieldValue( customField_client ), String groupname)) {

issue.setCustomFieldValue(customField_client, value)

}

Related documentation for groovy script runner plugin is here and is very well written and updated.

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Thanks Kostas, that's fantastic. I'm still waiting to get access to the test server so I can store script files on there and try this out, but that gives me loads to go on. Thanks.

do you've a working example?

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