Faced the same issue - the plugin is free but you have to get a licence key through the ServiceRocket homepage (http://marketplace.servicerocket.com/product/visibility-plugin) and install it in Confluence Admin - not via the Plgin Manager, but search for the extra menu item ServiceRocket Plugins
Hi Norvax,
The information is in the link below under Renewal.
http://company.servicerocket.com/purchasing-faq/#licensing6
Regards,
Kay
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