Scrum Poker mobile app don´t reach Scrum Poker JIRA add-on

Very cool add-on, congratulations !!!

Infortunatelly, it´s not working for me.The Scrum Poker app doesn´t reach the JIRA side. After create a poker session in JIRA and read the QR Code in mobile, the app remains looking forever for a connection. In the JIRA side, no mobile is detected.

I am running JIRA behind a firewall. Only HTTPS protocol and some ports are allowed.Which are the requisites to connect Scrum Poker app to Scrum Poker JIRA add-on ?

 

1 answer

This widget could not be displayed.

Hi Pitty,
Many thanks for your feedback, we are pleased that you like it. Regarding your issue with connectivity, your sense about it being a firewall configuration problem is very close!
We are using WebSockets as communication protocol. It is very likely that it's blocked by your local firewall or anti-virus application. Can you please check that? Thank you, Andras
PS: we are updating the installation and documentation section of the add-on soon to reflect this requirement.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 25, 2018 in Marketplace Apps

Jira Cloud and Bitbucket Cloud Integration with Microsoft Teams

One of the newest products in the Microsoft family - Microsoft Teams,  is a chat-based hub for teamwork that integrates all the people, content, and tools your team needs to be more engaged and ...

714 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you