Scroll PDF Exporter - Special characters not exported


I have executed the Confluence encoding test and checked the file.encoding in the System information page as suggested by Scroll PDF Exporter's documentation.

Everything should be fine but special Hungarian characters are not exported to PDF headings and body content. The below example shows that the letter "ő" appears in the name of the PDF page but is not exported in the content of the page.

Can you please advise anything? I have uploaded Verdana fonts to the Scroll PDF template I used.

Confluence's PDF Export feature exports the page with these special characters correctly.

Any idea of what I do wrong?

Thank you,


2 answers

1 accepted

Hi Tibor,

besides uploading the font to the export template, have you also made sure that Verdana is used by adding the respective CSS ?


body {
  font-family: "Verdana";

Also have a look at this page in our docs:


I've run into the same issue, though we are just using the default font. I want to add the ↵ character. It shows up in the wiki content, but not in the exported pdf.

Hi Dan,

if some characters are not displayed correctly in the exported PDF, you have to upload a font that contains the wanted character. Please have a look at the following page in our documentation:

Does this information help?


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

348 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you