I have created two ScriptRunner listeners
1) Fire an event when condition is true: Under some conditions, sets a custom field to an email address or two comma-separated email addresses. Fires a custom event.
2) Send a custom email: Listens for the custom event and sends an email via the "To issue fields", to customfield_NNNN (the custom field id)
The email address field is always set appropriately, but sometimes the To address in the email is empty. That must mean the Send a custom email listener does not get the new value for the customfield_NNNN field.
Is there some timing window I should be aware of and a way to avoid it?
Just a thought: it may be easier to do this all in one listener. You can dynamically control the list of recipients from your listener's condition code. That might remove the need for one listener to update a custom field (which you may not need) and another to fire the email.
Can you provide the code for the first listener that both sets a custom field and fires an event?
Hi all! My name is Miles and I work on the Marketplace team. We’re looking for better ways to recommend and suggest apps that are truly crowd favorites, so of course we wanted to poll the Community. ...
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