Scriptrunner UI customizations show all requests?

[Andre Schäfer]

Hi,

we're evaluating Jira Service Desk and want to customize the portal UI.

At this point we've found this Addon Refined Theme for Jira Service Desk.

But there is no possibility to show all issues created by organization of the user like this
So we found that UI customization is possible with Scriptrunner for JIRA. However, I didn't know the name of this panel or where I can put it in.
After activating the Script Fragments there is no name shown.

Do anyone know how to put this panel on a location like
Panel: location:servicedesk.portal.subheader ?

I found that this JSON is sent to the page https://URL/rest/servicedesk/1/customer/models

{"models":["allReqFilter","portalWebFragments","organisations"],"options":{"allReqFilter":{"status":"open","selectedPage":"1","reporter":"all"},"portalWebFragments":{"portalPage":"MY_REQUESTS"}}}

May this can be used?

Thank you and best regards,

André

[Grégory Joseph]

Hey André, 

With JSD Cloud you have access to a couple of areas - see https://developer.atlassian.com/cloud/jira/service-desk/customer-portal/

This could let you add a `serviceDeskPortalSubHeader` in the `my_requests` page, for example.

HTH,