Scripting with Time To SLA Add-on

Celik Vedat March 19, 2018

Hi commu,

 

anybody has some experience with the Time to SLA plugin and knows whether it provides scripting with script runner?

 

kr,

vedat

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Tuncay Senturk
Community Leader
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March 19, 2018

Hello Vedat,

You can find documentation on Groovy scripts for TTS fields here.

Regards

Celik Vedat March 20, 2018

Thank you for the fast response.

Another question: By editiing the priority of an issue, how can I set that the SLA Clock should just continue instead of restarting?

 

best,

vedat

Tuncay Senturk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 22, 2018

It is not clear here.

If you do not define SLA according to priority, changing priority would not affect SLA Timer. It should continue ticking.

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